Six engagements. Six teams. Six numbers that moved. Each one was a 21-day build followed by months (and counting) of operation.
Linear-ish was scaling out of product-led growth into outbound. Their two SDRs were drowning. We built an agent that researched accounts from a 38-source enrichment stack and drafted personalised outreach in the founder's voice.
Northwind's support team was at 11 minutes median first-response and slipping. We trained an agent on six months of resolved tickets, wired it into Intercom + Plain, and rolled out in shadow mode for a week.
Meridian's team was spending 45 minutes per imaging request — pulling chart data, matching payer policies, attaching evidence. We built an agent inside Epic that reads the chart, maps the criteria, and submits with the right documentation.
Dalmor was running a 14-person AP team that still couldn't keep up. We built an extraction + three-way-match pipeline that ingests PDF, EDI, and email, codes line items, and posts to SAP. The team shrank to four — focused on exceptions.
Kestrel was reviewing 600+ offering memoranda a year and only acting on 1.3% of them. We built an agent that parses any OM, pulls comps, rebuilds the T-12, and outputs a one-pager. They moved on 4.8% in their first quarter with us.
Oak & Row's founder was the brand voice — but only had two hours a week to write. We trained an agent on 800 of her past posts and 40 hours of podcast transcripts. She approves from a single queue.
"It's been three months. The agent still ships better outreach than I do. I'm not going back."
"Our AP team went from firefighting to actually managing vendor relationships. That's the real win."
"They quoted three weeks and shipped in three weeks. I genuinely didn't believe it would happen."